Site survey
We check power supply and connectivity, floor loading, lighting, and the customer route through the space, then write it up so the machine that arrives is one the site can actually support.
We check power supply and connectivity, floor loading, lighting, and the customer route through the space, then write it up so the machine that arrives is one the site can actually support.
Installation
Our team handles delivery and anchoring to the floor or wall, connects power and network, then commissions the unit and hands it over signed off.
We prioritise work at high-traffic locations, where every hour out of service means a longer wait for the end user.
Relocation
We decommission the unit, move it, then reinstall it under the same asset record so the service history follows the machine.
At branches with high transaction volume the speed of the intervention is decisive: a terminal that stops during peak hours pushes all of that demand to the teller desk.