Service case
Before and after an intervention
Illustrative images of a typical intervention.
We install self-service terminals at petrol stations and highway sites across the Rift Valley. At high-traffic branches a single terminal out of service disrupts the whole day, which is why those locations get shorter response windows in the contract. That is exactly what we work on: terminal out of service.
Serving Nakuru with quality materials and certified professionals.
We assess the location before anything is ordered.
Delivery and anchoring, then commissioning and handover.
Moving machines between branches or within a site.
Lobby fit-out with surrounds and customer signage.
Backup power and network provisioning.
First-line checks for branch staff.
| Alert type | Response | Cover |
|---|---|---|
| Critical: machine out of service | 4 working hours | Monday to Sunday |
| High: partial module fault | 1 working day | Monday to Saturday |
| Scheduled: preventive maintenance | Per calendar | Monthly or quarterly |
Response times are set by contract and vary with the location of the machine.
Real reviews from Nakuru clients.
"Installed overnight with the forecourt still serving. No stoppage at all."
"They understood that we cannot close, and planned around it."
Illustrative images of a typical intervention.
The incident is logged and ranked by how critical the site is.
Remote or on-site check to identify the module at fault.
Work on the machine with the parts expected for that fault.
Service report with the parts used and the time service was restored.
Contact us today and receive fast, professional service.